If you run an e-commerce business, you need a disaster recovery plan. If you don’t have one already, here’s how to get set up so that you don’t lose everything in one foul blip.
Backups As Insurance
You insure your car, your building contents, and your business against liability claims. Why don’t you insure your data with the only thing you can: backups?
A backup is a form of data insurance that protects your precious data from being erased or corrupted. Systems, like IBM cloud hosting provide redundancy and off-site protection so that you always have access to your company’s mission-critical apps and files when you need them, almost regardless of what happens.
Off-site hosting and backup plans are the preferred method for backing up data as it transfers the risk of data loss away from your company. It also diversifies your data holdings, allowing you to concentrate on your business without worrying about catastrophic loss. Most off-site data centers use redundant systems across multiple data centers, effectively making total data loss improbable and, in some cases, virtually impossible.
The simple truth about hardware is that it fails. It often fails unpredictably and usually when you don’t want it to. Software also fails and becomes corrupted. Having backups ensures that you don’t lose precious data (OK, you can technically lose data, but the backup gives you near-instant restoration).
You can potentially reduce the risk of a premature hard drive failure by upgrading your drives to flash or solid-state drives (SSD). This won’t eliminate failure, but it might reduce the risk of physical damage to the drive from movement if you tend to move office equipment around a lot.
Humans Make Mistakes
Humans make mistakes. Files get deleted. Ask Lois Lerner. But seriously, humans do make mistakes. When you work in an office environment, with multiple employee access points, you need a way to restore files that are accidentally deleted – even when they’re not accidentally deleted.
Nature Is Unpredictable
Nature is unpredictable. What happens if your building catches on fire, an earthquake destroys everything, or a hurricane or violent storm causes a tree to crash through your roof. What do you do? What if your computer files are physically destroyed?
This is why off-site backups are so important. They give you the means to recover data when physical destruction happens. Having onsite backups is OK, but not when something physically destroys your equipment.
Your Customers Demand It
Your customers are more savvy today than they were 10 years ago. Almost everyone understands the basic idea behind a data backup. If you don’t have one, they’re likely to find out about it and there goes your trust.
Consumers want access to your site 24/7/365. They want to know that your company is robust and can withstand accidents and overt attacks on your server. They want their personal information to be secure, the NSA notwithstanding.
They demand all of this from a company they may never buy anything from. Are you ready to give it to them?
Jared Bourne occupies a senior role for an online service provider. He is always pleased to offer his insights and ideas online.You can find posts written by Jared on a number of different websites.